Michael Tegler

Last updated January 11th 2012
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Michael Tegler


Chicago, IL 60626 USA

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SUMMARY:

A Systems Engineer for a mid-sized Marketing company, supporting a Digital Photography studio. An expert with over 15 years of experience. Certified as a Microsoft Certified Systems Engineer (MCSE), specialized skills with Microsoft Windows 2003/2008 R2 Servers, Microsoft Exchange 2003/2007 Servers and a wide range of software and hardware, including Cisco routers and switches, Avaya Telephone Systems (Definity, IPOffice 400/500). Proven ability of making heterogeneous environments work seamlessly together. Skilled at implementing and raising technology standards, policies and procedures, that improve business functionality and flexibility.

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WORK EXPERIENCE:

Marketing Support, Inc, Systems Engineer, Chicago, IL (July 2011 - Present)
  • Install, support and maintain, 5 Windows 2008 R2 Servers (Roles included: 1 Hyper-V, 1 IIS 7.5, Active Directory, Group Policy Management, DHCP, DNS, WSUS, Print) 1 VMware vSphere Server 5, with 2 virtual servers, Cisco UC320W phone system
  • Storage architecture planning, set up. Backup management/disaster recovery procedures and polices. Setup 2 SANs, 1 NAS and external RAIDs drives to create an environment with minimal to zero downtime and loss of client data.
  • Day to day setup, support and maintenance of branch office infrastructure: 30 Mac OS X workstations. 5 Windows XP/7 laptops and workstations. 2 Cisco (3960G, 2960G) and 2 HP Procurve (2850, 2650) switches. Cisco ASA 5510.
  • Coordinate with the VP of Information Technology with vendor services and company standards.

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GSP Marketing Services, Inc, Director of Technology, Chicago, IL (March 1997 - July 2011)
  • Streamlined and enhanced help desk operations with remote access applications, network-based software deployment and Windows Update Services. Making sure the latest security patches are installed on a timely basis. Reducing support response times and securing the network.
  • Oversaw and approved designs, overhaul, additions for the voice and data infrastructure for the building, covering 4 floors. Including new wiring, wireless services, Cisco switches and an Avaya IPOffice phone system. Saving $40k from proposed quotes, by negotiating with vendors.
  • Setup, support and maintenance of network-based Storage systems (SANs, NAS, RAID5 external drives) for backup and disaster recovery.
  • Installation, migration and management of Windows Servers from version 2003 to 2008 Allowing 9 servers (Roles included: WSUS, DHCP, DNS, Domain Controllers, IIS, FTP, Print, Sharepoint and licensing) to be virtualized using Hyper-V and VMware to increase ease of management and lower hardware and software cost. Saving the company nearly $20K while creating a more secure and efficient network infrastructure.
  • Installation and transition from Exchange Server 2000 to 2003 to 2007, modernizing communication infrastructure, enhancing security, increasing reliability and functionality for employees, clients and vendors.
  • Setup and support of Cisco VPN clients connecting to a Cisco ASA 5510 firewall with network user accounts from the Active Directory using RADIUS and NPS.
  • Planning workstation rollouts/migrations from Windows 2000 to Windows XP to Windows 7.
  • Pioneered secure flexible setup and support for traveling and satellite employees, Using a wide variety of options including the following: Apple and Windows notebooks, iPhones, Blackberrys, and Windows Phone 7 devices. RDP clients to connect via Microsoft Remote Desktop Services.
  • Managed IT staff. Made clear to each systems administrator what their responsibilities and extent of authority are.
  • Worked with administration to control costs without sacrificing necessary capital expenditures. Making sure relevant information was given in a clear and understandable way. Negotiated with vendors to bring down cost of services and equipment.
  • Provided the Sales team with relevant technology information to help assess client needs and a clear understanding of best practices, related costs and implementation details.
  • Promoted to Director of Technology in 2000
  • Migrated company to modern standards of networking and infrastructure improvements while maintaining support for legacy applications
  • Migrated company to an Active Directory-based network from an Window NT domain, Moved company from WINS/AppleTalk to an IP based network. Setup a DHCP server. Migrated workstations from Windows for Workgroups 3.11 to Windows NT 4 Workstation to Windows 2000 Workstation.
  • Upgraded Servers, Windows NT 3.51 Server to Windows Server 2000, E-mail services from Microsoft Mail 3.0 Server to Exchange 5.5 and later Exchange 2000 Server. Set-up Print server to centralize management and extend user options but adding printers to the network.
  • Installation and setup of Microsoft Terminal Services and Citrix Metaframe 1.8 Server to replace retiring computers with 25 centrally managed terminals. Saving the company $55k in hardware and management costs.
  • Set company technology policy, security procedures. Budget proposals and purchases to met the proposed organizational changes at client and vendor requests.
  • Hired as Network Administrator in 1997

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World Invest Corporation, Network Administrator, Miami, Fl / Deerfield Beach, FL (June 1994 - March 1997)
  • Spear-headed company project to move customer paper statements to an electronic formats. Using scanners, OCR, Gupta SQL database
  • Day to Day operation and performance of all hardware and software, including a Novell 3.14 File Server, Windows NT 4 running a Microsoft SNA server/gateway, and optical disk jukebox.
  • Setup and Management of SNA Clients and Server connecting to a remote Mainframe.
  • Setup and Management of real time stock market monitors.
  • Database repair and optimization with Microsoft FoxPro.

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CERTIFICATIONS/EDUCATION:

Microsoft Certified Systems Engineer (MCSE) - Windows Server 2003

Microsoft Certified Systems Administrator: Messaging (MCSA) - Windows Server 2003

CompTIA Security+

Cisco Certified Entry Networking Technician (CCENT)

Apple Certified Support Professional (ACSP) - 10.5

Bachelor Of Fine Arts (BFA) - Maryland Institute, College of Art, Baltimore, MD - 1987-1992

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